public works

Excel

How to Build a Public Works Work Order Dashboard in Excel

If you read our guide to the 10 most important KPIs for public works departments, you already know what to measure. This article is the implementation guide — how to take a standard work order system export and build a dashboard in Excel that makes those metrics visible to the people

public works

The 10 Most Important KPIs for Public Works Departments

Public works is one of the most visible and consequential functions in local government. Roads, water infrastructure, parks, street lighting, waste collection, and emergency response to broken mains — these services touch every resident every day. When they work well, nobody notices. When they fail, the phone calls start immediately. That